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Terms and Conditions of the Paterns Online Store

Outlining, among other things, the rules for concluding sales contracts through the Store, containing essential information about the Seller, the Store, and Consumer rights.

Provisions concerning the privileged Entrepreneur apply to contracts concluded from January 1, 2021.

TABLE OF CONTENTS

  • 1 Definitions
    § 2 Contact with the Seller
    § 3 Technical Requirements
    § 4 Shopping in the Store
    § 5 Payments
    § 6 Order Fulfillment
    § 7 Right of Withdrawal
    § 8 Exceptions to the Right of Withdrawal
    § 9 Complaints
    § 10 Personal Data
    § 11 Reviews in the Online Store
    § 12 Reservations
    Appendix No. 1: Model Withdrawal Form

§ 1 DEFINITIONS

  • Business Days – days from Monday to Friday, excluding public holidays.
  • Consumer – a consumer within the meaning of the Civil Code.
  • Account – a free function of the Store (a service provided electronically) regulated by separate terms, allowing the Buyer to create their individual account in the Store.
  • Buyer – any entity purchasing in the Store.
  • Privileged Buyer – a Consumer or a privileged Entrepreneur.
  • Privileged Entrepreneur – a natural person entering into a contract with the Seller directly related to their business activity, but not of a professional nature (definition applicable for contracts concluded from January 1, 2021).
  • Regulations – these regulations.
  • Store – the online store Paterns run by the Seller at https://paterns.com.
  • Seller – PATERNS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Teodora Axentowicza 1/37, 04-644 Warsaw, entered in the National Court Register – register of entrepreneurs by the DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW IN WARSAW, XIV COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under KRS No. 0000924382, NIP 9522220811, REGON 52006204000000, with share capital of PLN 50,500.00.

§ 2 CONTACT WITH THE SELLER

  • Postal address: ul. Teodora Axentowicza 1/37, 04-644 Warsaw
  • Email address: katarzynalamik@gmail.com
  • Phone: 797 975 957
  • Return address (in case of withdrawal from the contract): Green Logistics Polska PATERNS, ul. Podleśna 30, 05-532 Baniocha, phone: 797 975 957

§ 3 TECHNICAL REQUIREMENTS

  • For the proper functioning of the Store, the following is needed:
    • A device with internet access
    • An internet browser that supports JavaScript and cookies.
  • To place an order in the Store, in addition to the requirements specified in sec. 1, an active email account is necessary.

§ 4 SHOPPING IN THE STORE

  • Prices of goods visible in the Store are total prices for the goods.
  • The Seller points out that the total price of the order consists of the price for the goods indicated in the Store and, if applicable, delivery costs.
  • If the price of goods sold in the Store is reduced, the Seller informs the Buyers of the lowest price of the goods that was in effect 30 days before the price reduction. If a given item is offered for sale for less than 30 days, the Seller informs Buyers of the lowest price of the item from the day the offer was posted to the day the promotion was introduced.
    • Sec. 3 above does not apply if the goods in the store perish quickly or have a short shelf life. The Seller then displays information about the price before the first price reduction next to the reduced price.
    • Sec. 3 above does not apply to general marketing statements, price comparisons, bundle offers, special personalized discount codes for Privileged Buyers using the Newsletter service.
  • The selected goods for purchase should be added to the basket in the Store.
  • The Buyer then chooses from the available methods of delivery and payment for the order and provides the necessary data for the fulfillment of the order.
  • The order is placed when the Buyer confirms its contents and accepts the Regulations.
  • Placing an order is equivalent to concluding a sales contract between the Buyer and the Seller.
  • The Seller will provide the Privileged Buyer with a confirmation of the sales contract on a durable medium no later than at the time of delivery of the goods.
  • The Buyer can register in the Store, i.e., create an Account, or make purchases without registration by providing their data for each order.
  • The Seller informs that it does not use an algorithm to adjust prices based on automated decision-making (price profiling).

§ 5 PAYMENTS

  • For placed orders, the Buyer can pay, depending on their choice:
    • By a regular transfer to the Seller’s bank account;
    • By credit card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    • Via payment platform:
      • Płatności Shoper
      • PayPal
      • Przelewy24
  • If the Buyer chooses payment via Płatności Shoper, the payment service provider is Blue Media S.A.
  • If the Buyer chooses prepayment, they must pay for the order within 3 Business Days from placing the order.
  • The Seller informs that for some payment methods, due to their specificity, payment for the order is only possible immediately after placing the order.
  • By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw their acceptance.

§ 6 ORDER FULFILLMENT

The Seller is obligated to deliver goods in accordance with the contract.

The order fulfillment time is indicated in the Store.

If the Buyer has chosen to pay upfront for the order, the Seller will commence fulfillment after payment is received.

In the event that the Buyer has purchased goods with different fulfillment times within a single order, the order will be fulfilled based on the item with the longest fulfillment time.

Countries where delivery is carried out:

  • Poland
  • European Union countries
  • United Kingdom
  • USA
  • Canada

Goods purchased from the Store are delivered depending on the delivery method chosen by the Buyer:

  • Via courier service
  • To InPost parcel lockers

§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT

A privileged Buyer has the right to withdraw from a contract concluded with the Seller via the Store, subject to § 8 of the Terms and Conditions, within 14 days without giving any reason.

The withdrawal period expires after 14 days from the day:

  • on which the privileged Buyer takes possession of the goods or on which a third party other than the carrier and indicated by the privileged Buyer takes possession of the goods;
  • on which the privileged Buyer takes possession of the last item or on which a third party, other than the carrier and indicated by the privileged Buyer, takes possession of the last item in the case of a contract involving multiple items delivered separately.

To exercise the right of withdrawal, the privileged Buyer must inform the Seller of their decision to withdraw from the contract via a clear statement (e.g., a letter sent by post or information sent via email) using the contact details provided in § 2 of the Terms and Conditions.

The privileged Buyer may use the withdrawal form template provided at the end of the Terms and Conditions, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for the privileged Buyer to send information regarding the exercise of the right of withdrawal before the withdrawal period expires.

CONSEQUENCES OF WITHDRAWING FROM THE CONTRACT

In the event of withdrawal from the contract, the Seller will refund all payments received from the privileged Buyer, including the costs of delivery (except for additional costs resulting from the chosen method of delivery other than the least expensive standard delivery method offered by the Seller), promptly and in any case no later than 14 days from the day the Seller was informed of the privileged Buyer’s decision to exercise the right of withdrawal.

The Seller will make the refund using the same means of payment as used by the privileged Buyer in the original transaction, unless the privileged Buyer has expressly agreed otherwise; in any case, the privileged Buyer will not incur any fees as a result of the refund.

The Seller may withhold the refund until they have received the goods back or the privileged Buyer has provided proof of returning the goods, whichever occurs first.

The Seller requests the return of goods to the address: Green Logistics Polska PATERNS ul. Podleśna 30, 05-532 Baniocha tel: 797 975 957 promptly and in any event no later than 14 days from the day the privileged Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the privileged Buyer sends back the goods before the period of 14 days has expired.

The privileged Buyer bears the direct costs of returning the goods.

The privileged Buyer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

If the nature of the goods does not allow them to be returned by regular mail, the privileged Buyer will also have to bear the direct costs of returning the goods. The estimated cost of returning such goods will be informed by the Seller in the product description in the Store or during the order process.

If it is necessary to refund funds for a transaction made by the privileged Buyer with a payment card, the Seller will refund to the bank account assigned to that payment card.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right to withdraw from a contract concluded outside the business premises or at a distance, referred to in § 7 of the Terms and Conditions, does not apply to the privileged Buyer in relation to contracts:

  1. for the provision of services for which the privileged Buyer is obliged to pay the price, if the Seller has fully performed the service with the prior express consent of the privileged Buyer, who has been informed before the commencement of the service that after the service has been performed by the Seller, the privileged Buyer will lose the right of withdrawal, and acknowledged this fact;
  2. in which the price or remuneration depends on fluctuations in the financial market that the Seller does not control and which may occur before the withdrawal period expires;
  3. in which the subject of the provision is a non-prefabricated good, made to the privileged Buyer’s specifications or serving to meet their individualized needs;
  4. in which the subject of the provision is a good that can spoil quickly or has a short shelf life;
  5. in which the subject of the provision is a good delivered in a sealed package that cannot be returned after opening due to health protection or hygiene reasons, if the package was opened after delivery;
  6. in which the subject of the provision is goods that, after delivery, are inseparably combined with other items due to their nature;
  7. in which the subject of the provision are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales contract, and which can only be delivered after 30 days, and whose value depends on market fluctuations that the Seller cannot control;
  8. in which the privileged Buyer expressly requested the Seller to visit them for urgent repair or maintenance; if the Seller provides additional services other than those requested by the privileged Buyer or delivers goods other than spare parts necessary for performing the repair or maintenance, the right of withdrawal applies to those additional services or goods;
  9. in which the subject of the provision are sound or visual recordings or computer software delivered in a sealed package, if the package was opened after delivery;
  10. for the supply of newspapers, periodicals, or magazines, except for subscription contracts;
  11. concluded through a public auction;
  12. for the provision of accommodation services, other than for residential purposes, transportation of goods, car rental, catering, services related to leisure, events, sports, or cultural events, if the contract specifies a day or period of service provision;
  13. for the supply of digital content not supplied on a tangible medium, for which the privileged Buyer is obliged to pay the price, if the Seller has commenced the provision with the prior express consent of the privileged Buyer, who has been informed before the commencement of the provision that after the service has been performed by the Seller, the privileged Buyer will lose the right of withdrawal, and acknowledged this fact, and the Seller has provided the privileged Buyer with confirmation referred to in Article 15(1) and (2) or Article 21(1) of the Consumer Rights Act, as well as in § 4(10) of the Terms and Conditions.
  14. for the provision of services for which the privileged Buyer is obliged to pay the price, where the privileged Buyer expressly requested the Seller to visit them for repair, and the service has been fully performed with the prior express consent of the privileged Buyer.

§ 9 COMPLAINTS

In the event of a non-conforming product, the Buyer can lodge a complaint based on the Consumer Rights Act of May 30, 2014 (Journal of Laws of 2014, item 827, as amended) – the “Consumer Rights Act.”

The Seller is liable for non-conformity of the goods with the contract existing at the time of delivery and revealed within two years from that time, unless the shelf life specified by the Seller, its legal predecessors, or persons acting on their behalf is longer.

If the goods are non-conforming with the contract, the privileged Buyer can request repair or replacement.

The Seller may replace the goods when the privileged Buyer requests repair or may repair the goods when the privileged Buyer requests replacement if bringing the goods into conformity with the contract in the manner chosen by the privileged Buyer is impossible or would involve excessive costs for the Seller. The Seller may refuse to bring the goods into conformity with the contract if both repair and replacement are impossible or would involve excessive costs for the Seller.

The Seller will carry out repairs or replacements within a reasonable time from being informed by the privileged Buyer of the non-conformity with the contract and without significant inconvenience to the consumer, considering the nature of the goods and the purpose for which the consumer purchased them. The costs of repair or replacement, including postal, transport, labor, and material costs, are borne by the Seller.

The privileged Buyer should make the goods available to the Seller for repair or replacement. The Seller collects the goods at their own expense.

Complaints under § 9 of the Terms and Conditions can be submitted by the privileged Buyer to the postal or email address specified in § 2 of the Terms and Conditions.

If an additional warranty is provided for the goods, information about it and its terms is available in the product description in the Store.

Complaints regarding the operation of the Store should be directed to the email address specified in § 2 of the Terms and Conditions.

The Seller will consider complaints within 14 days.

RIGHT TO REDUCE THE PRICE OF GOODS

If the goods are non-conforming with the contract, the privileged Buyer may make a statement of price reduction or withdrawal from the contract if:

  1. The Seller refused to bring the goods into conformity with the contract as per § 9(4) of the Terms and Conditions;
  2. The Seller did not bring the goods into conformity with the contract under § 9(5-6) of the Terms and Conditions;
  3. Despite the Seller’s attempt to bring the goods into conformity with the contract, the state of non-conformity continues;
  4. The non-conformity of the goods with the contract is significant enough to justify a price reduction or withdrawal from

§ 10 PERSONAL DATA

The controller of the personal data provided by the Buyer while using the Store is the Seller. Detailed information regarding the processing of personal data by the Seller, including other purposes and legal bases for processing, as well as data recipients, is available in the Store’s Privacy Policy, in accordance with the transparency principle contained in the General Data Protection Regulation of the European Parliament and Council (EU) – “GDPR”.

The purpose of processing the Buyer’s data provided in connection with purchases in the Store is to fulfill orders. The legal bases for processing personal data in this context are:

  • the contract or actions taken at the request of the Buyer to enter into a contract (Article 6(1)(b) GDPR),
  • the Seller’s legal obligation related to accounting (Article 6(1)(c) GDPR),
  • the Seller’s legitimate interest in processing data to establish, pursue, or defend potential claims (Article 6(1)(f) GDPR).

Providing data by the Buyer is voluntary but necessary to enter into a contract. Failure to provide data will prevent the conclusion of a contract in the Store.

The Buyer’s data provided in connection with purchases in the Store will be processed until:

  • the contract between the Buyer and the Seller expires;
  • the Seller’s legal obligation to process the Buyer’s data ceases;
  • the possibility of pursuing claims related to the contract concluded by the Store ceases;

the Buyer’s objection to the processing of their personal data is accepted, in cases where the legal basis for processing was the Seller’s legitimate interest,

  • whichever occurs last.

The Buyer has the right to request:

  • access to their personal data,
  • rectification,
  • deletion,
  • restriction of processing,

data portability to another controller,

  • and the right to object at any time to the processing of their data for reasons related to their particular situation, based on Article 6(1)(f) GDPR (i.e., the Seller’s legitimate interests).

To exercise their rights, the Buyer should contact the Seller using the contact details provided in § 2 of the Regulations.

If the Buyer believes that their data is being processed unlawfully, they can file a complaint with the President of the Personal Data Protection Office.

§ 11 REVIEWS IN THE ONLINE STORE

  1. The Customer of the Online Store has the option to voluntarily and free of charge submit a review regarding purchases of goods made in the Online Store. The review may also include an evaluation, photo, or review of a product purchased in the Online Store.
  2. After purchases in the Online Store, the Seller sends an email to the Customer requesting a review and a link to an online form that allows for submitting a review. The form enables responses to the Seller’s questions about the purchases, their evaluation, adding a description of the review, and a photo of the purchased product. If a review is not submitted after the first invitation, the Seller will resend the invitation.
  3. A review can only be submitted by a Customer who has made purchases in the Seller’s Online Store.
  4. The reviews submitted by Customers are published by the Seller in the Online Store and on TrustMate.io’s profile.
  5. Reviews must not be used by Customers for unlawful activities, especially those constituting acts of unfair competition against the Seller or infringing on personal rights, intellectual property rights, or other rights of the Seller or third parties.
  6. Reviews can only be submitted for actually purchased products in the Seller’s Online Store. It is prohibited to enter fictitious/pretend sales agreements to submit reviews. Reviews cannot be authored by the Seller or their employees under any employment basis.
  7. A submitted review can be deleted by its author at any time.
  8. If there is suspicion of the lack of reliability or credibility of a review submitted in the Store, any interested party may send their objections regarding any review submitted in the Store to the email address specified in § 2 of the Regulations.
  9. To confirm compliance with the provision of § 11(3) of the Regulations, the Seller adds a note indicating that the review comes from a Store Customer by stating “verified purchase.”

§ 12 RESERVATIONS

It is prohibited for the Buyer to provide content of an unlawful nature.

Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded for the duration and purpose of order fulfillment.

Contracts based on these Regulations are concluded in Polish.

In the event of a dispute with a Buyer who is not a privileged Buyer, the competent court will be the court having jurisdiction over the Seller’s registered office.

Annex 1 to the Regulations

Below is a template of the withdrawal form that the Consumer or Privileged Entrepreneur may, but does not have to use:

TEMPLATE OF THE WITHDRAWAL FORM

(this form should be filled out and sent back only if you wish to withdraw from the contract)

PATERNS LIMITED LIABILITY COMPANY

Teodora Axentowicza 1/37, 04-644 Warsaw

email address: hello@paternsfamily.com

I/We () hereby inform () of my/our withdrawal from the sales contract of the following goods () / for the provision of the following service ():

  • ……………………………………………………………………………………………..
    ……………………………………………………………………………………………..
    ……………………………………………………………………………………………..

Date of contract ()/receipt ()

  • ……………………………………………………………………………………………..

Name and surname of the Consumer(s) / Privileged Entrepreneur(s)

  • ……………………………………………………………………………………………..

Address of the Consumer(s) / Privileged Entrepreneur(s)

  • ……………………………………………………………………………………………..
    ……………………………………………………………………………………………..
    ……………………………………………………………………………………………..
    ……………………………………………………………………………………………..
    ……………………………………………………………………………………………..

Signature of the Consumer(s) / Privileged Entrepreneur(s)

(only if this form is sent in paper form)

Date: …………………………..

(*) Delete as appropriate.

 

Account Terms and Conditions

at Paterns Store

Provisions concerning the privileged Entrepreneur apply to contracts concluded from January 1, 2021.

TABLE OF CONTENTS

  • 1 Definitions
  • 2 Contact with the Seller
  • 3 Technical Requirements
  • 4 Account
  • 5 Complaints
  • 6 Personal Data
  • 7 Reservations

§ 1 DEFINITIONS

  • Consumer: A consumer as defined by the Civil Code.
  • Account: A free feature of the Store regulated by these Terms and Conditions, enabling the Buyer to create an individual account in the Store.
  • Buyer: Any entity purchasing in the Store.
  • Privileged Buyer: A Consumer or Privileged Entrepreneur.
  • Privileged Entrepreneur: A natural person entering into a contract with the Seller directly related to their business activity, but not professional in nature (definition applies to contracts concluded from January 1, 2021).
  • Terms and Conditions: These account terms and conditions.
  • Store: The Paterns online store operated by the Seller at https://paterns.com.
  • Seller: PATERNS LIMITED LIABILITY COMPANY, headquartered at Teodora Axentowicza 1/37, 04-644 Warsaw, registered in the National Court Register – register of entrepreneurs by the DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW IN WARSAW, XIV ECONOMIC DEPARTMENT OF THE NATIONAL COURT REGISTER, under KRS number 0000924382, NIP 9522220811, REGON 52006204000000, share capital 10,000.00 PLN.

§ 2 CONTACT WITH THE SELLER

  • Postal Address: Teodora Axentowicza 1/37, 04-644 Warsaw
  • Email Address: katarzynalamik@gmail.com
  • Phone: 606938663

§ 3 TECHNICAL REQUIREMENTS

For proper functioning and account creation, the following are required:

  • An active email account
  • A device with Internet access
  • A web browser supporting JavaScript and cookies

§ 4 ACCOUNT

  • Creating an Account is entirely voluntary and at the Buyer’s discretion.
  • The Account provides the Buyer with additional functionalities such as viewing order history, checking order status, and editing Buyer data.
  • To create an Account, the appropriate form must be filled out in the Store, located in the “Register” tab, providing an email address, a password of at least 6 characters, and agreeing to the Terms and Conditions and privacy policy.
  • Upon creating an Account, an indefinite agreement between the Buyer and the Seller is concluded for account management under these Terms and Conditions. Accepting the Terms and Conditions is a prerequisite for account creation.
  • The Buyer can cancel the Account at any time without incurring any costs.
  • To cancel the Account, the Buyer should send a resignation to the Seller via email at helo@paternsfamily.com, resulting in immediate account deletion and termination of the account management agreement.
  • Logging into the Store is done by entering the email and password provided during registration. Data provided during registration can be changed at any time by logging into the Account.

§ 5 COMPLAINTS

  • Complaints regarding Account functionality should be directed to katarzynalamik@gmail.com.
  • Complaints will be processed within 14 days.
  • ALTERNATIVE DISPUTE RESOLUTION METHODS:
    • If the complaint process does not yield the expected result for the Consumer, the Consumer can use:

§ 6 PERSONAL DATA

  • The Seller is the controller of personal data provided by the Buyer while using the Account. Detailed information on data processing by the Seller – including other purposes and legal bases for data processing and data recipients – is available in the Store’s Privacy Policy, in accordance with the transparency principle under the General Data Protection Regulation (GDPR).
  • The purpose of processing the Buyer’s data is account management. The legal basis for data processing in this case is the service provision contract or actions taken at the Buyer’s request to conclude it (Article 6(1)(b) GDPR), as well as the Seller’s legitimate interest in processing data for the purpose of establishing, pursuing, or defending potential claims (Article 6(1)(f) GDPR).
  • Providing data by the Buyer is voluntary but necessary for account management. Failure to provide data means that the Seller cannot provide the account management service.
  • The Buyer’s data will be processed until:
    • The Account is deleted by the Buyer or the Seller at the Buyer’s request;
    • The possibility of pursuing claims by the Buyer or the Seller related to the Account ceases;
    • The Buyer’s objection to data processing is accepted – if the legal basis for data processing was the Seller’s legitimate interest
    • depending on which occurs latest.
  • The Buyer has the right to:
    • Access their personal data,
    • Rectify their data,
    • Delete their data,
    • Restrict data processing,
    • Transfer data to another controller,
    • Object at any time to data processing for reasons related to their particular situation – to the processing of personal data concerning them, based on Article 6(1)(f) GDPR (legitimate interests pursued by the controller).
  • To exercise their rights, the Buyer should contact the Seller.
  • If the Buyer believes that their data is being processed unlawfully, they can file a complaint with the President of the Personal Data Protection Office.

§ 7 RESERVATIONS

  • It is forbidden for the Buyer to provide unlawful content.
  • The account management agreement is concluded in Polish.
  • In the case of significant reasons, as mentioned in point 4, the Seller has the right to change the Terms and Conditions.
  • Significant reasons referred to in point 3 include:
    • The necessity to adapt the Store to the legal regulations applicable to the Store’s activities,
    • Improving the security of the service provided,
    • Changing the functionality of the Account requiring modification of the Terms and Conditions.
  • The Buyer will be informed of the planned change of the Terms and Conditions at least 7 days before the change comes into effect via an email sent to the address assigned to the Account.
  • If the Buyer does not accept the planned change, they should inform the Seller by sending an appropriate message to the Seller’s email address katarzynalamik@gmail.com, resulting in the termination of the account management agreement when the planned change takes effect or earlier if the Buyer requests it.
  • If the Buyer does not object to the planned change before it takes effect, it is assumed that they accept it, which does not prevent them from terminating the agreement in the future.
  • In the case of a dispute with a Buyer who is not a Privileged Buyer, the competent court will be the court competent for the Seller’s seat.

Newsletter Terms and Conditions

at Paterns Store

Provisions concerning the privileged Entrepreneur apply to contracts concluded from January 1, 2021.

TABLE OF CONTENTS

  • 1 Definitions
  • 2 Newsletter
  • 3 Complaints
  • 4 Personal Data
  • 5 Final Provisions

§ 1 DEFINITIONS

  • Consumer: A consumer as defined by the Civil Code.
  • Newsletter: A free electronic service that allows the Service Recipient to receive from the Service Provider electronic messages containing information about the Store, including offers, promotions, and news.
  • Privileged Entrepreneur: A natural person entering into a contract with the Service Provider directly related to their business activity but not professional in nature (definition applies to contracts concluded from January 1, 2021).
  • Store: The Paterns online store operated by the Service Provider at https://paterns.com.
  • Service Recipient: Any entity using the Newsletter service.
  • Privileged Service Recipient: A Consumer or Privileged Entrepreneur.
  • Service Provider: PATERNS LIMITED LIABILITY COMPANY, headquartered at Teodora Axentowicza 1/37, 04-644 Warsaw, registered in the National Court Register – register of entrepreneurs by the DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW IN WARSAW, XIV ECONOMIC DEPARTMENT OF THE NATIONAL COURT REGISTER, under KRS number 0000924382, NIP 9522220811, REGON 52006204000000, share capital 10,000.00 PLN.

§ 2 NEWSLETTER

  • The Service Recipient can voluntarily use the Newsletter service.
  • To use the Newsletter service, a device with an up-to-date web browser supporting JavaScript and cookies, internet access, and an active email account are necessary.
  • Emails sent as part of this service will be sent to the email address provided by the Service Recipient during Newsletter signup.
  • To conclude the agreement and sign up for the Newsletter, the Service Recipient must provide their email address in the designated place on the Store’s site. Upon subscribing to the Newsletter, a service provision agreement is concluded, and the Service Provider will start providing the service to the Service Recipient – subject to the consent of the Service Recipient to receive marketing content (Article 6(1)(a) GDPR).
  • The Service Recipient can unsubscribe from the Newsletter at any time without incurring any costs.
  • To unsubscribe, an email should be sent to the Service Provider at helo@paternsfamily.com, which will result in immediate cessation of the service provision and termination of the agreement for providing this service.

§ 3 COMPLAINTS

  • Complaints regarding the Newsletter should be directed to katarzynalamik@gmail.com.
  • Complaints will be processed within 14 days.
  • ALTERNATIVE DISPUTE RESOLUTION METHODS:
    • If the complaint process does not yield the expected result for the Consumer, the Consumer can use:

§ 4 PERSONAL DATA

  • The Service Provider is the controller of personal data provided by the Service Recipient when using the Newsletter. Detailed information on data processing by the Service Provider – including other purposes and legal bases for data processing and data recipients – is available in the Store’s Privacy Policy, in accordance with the transparency principle under the General Data Protection Regulation (GDPR).
  • The purpose of processing the Service Recipient’s data is to send the Newsletter. The legal basis for data processing is the service provision agreement or actions taken at the Service Recipient’s request to conclude it (Article 6(1)(b) GDPR), as well as the Service Provider’s legitimate interest in processing data for marketing purposes (Article 6(1)(f) GDPR).
  • Providing data by the Service Recipient is voluntary but necessary for the Newsletter service provision. Failure to provide data means that the Service Provider cannot provide the Newsletter service.
  • The Service Recipient’s data will be processed until:
    • The Service Recipient unsubscribes from the Newsletter;
    • The possibility of pursuing claims by the Service Recipient or the Service Provider related to the Newsletter ceases;
    • The Service Recipient’s objection to data processing is accepted – if the legal basis for data processing was the Service Provider’s legitimate interest
    • depending on which occurs latest.
  • The Service Recipient has the right to:
    • Access their personal data,
    • Rectify their data,
    • Delete their data,
    • Restrict data processing,
    • Transfer data to another controller,
    • Object at any time to data processing for reasons related to their particular situation – to the processing of personal data concerning them, based on Article 6(1)(f) GDPR (legitimate interests pursued by the controller).
  • To exercise their rights, the Service Recipient should contact the Service Provider.
  • If the Service Recipient believes that their data is being processed unlawfully, they can file a complaint with the President of the Personal Data Protection Office.

§ 5 FINAL PROVISIONS

  • The Newsletter service agreement is concluded in Polish.
  • In the case of significant reasons, as mentioned in point 3, the Service Provider has the right to change the Terms and Conditions.
  • Significant reasons referred to in point 3 include:
    • The necessity to adapt the Store to the legal regulations applicable to the Store’s activities,
    • Improving the security of the service provided,
    • Changing the functionality of the Newsletter requiring modification of the Terms and Conditions.
  • The Service Recipient will be informed of the planned change of the Terms and Conditions at least 7 days before the change comes into effect via an email sent to the address assigned to the Newsletter.
  • If the Service Recipient does not accept the planned change, they should inform the Service Provider by sending an appropriate message to the Service Provider’s email address katarzynalamik@gmail.com, resulting in the termination of the Newsletter service agreement when the planned change takes effect or earlier if the Service Recipient requests it.
  • If the Service Recipient does not object to the planned change before it takes effect, it is assumed that they accept it, which does not prevent them from terminating the agreement in the future.
  • In the case of a dispute with a Service Recipient who is not a Privileged Service Recipient, the competent court will be the court competent for the Service Provider’s seat.

 

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