Whatever the reason, sometimes the things we buy and then try on at home don’t seem to suit us. Not to worry!
All our products can be returned or replaced.
Your purchase can be returned or replaced with no questions asked within 14 days after delivery.
Your decision must be clearly expressed in a statement of contract withdrawal sent to us via e-mail: hello@paternsfamily.com or by traditional mail. You are most welcome to use the template of contract withdrawal available below.
Please note that eligible for returns or replacements are only the items with their tags kept on and in their original packaging.
Refunds are made within 14 days after your return is delivered.
For more detailed information about the purchase, return and replacement procedures go to
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